With Giving Hub’s Agent Management, you can monitor every agent, every collection, and every field activity in real time. From login via biometric to location assignments, donation tracking, attendance monitoring, and commission calculation — all under your control from one easy-to-use dashboard.
Reduction in time spent tracking performance and calculating commissions.
Improvement in agent productivity within the first 3 months.
Register & activate agents
with their full profiles linked to the system.
Assign devices and locations
while tracking performance live.
Generate reports & calculate commissions
automatically to boost motivation.
Track every agent’s location, status, and receive instant alerts in real time.
See live donation numbers, top campaigns, and performance trends.
Automate attendance tracking and commission calculations with ready reports.
Connect agent activity directly to donations and analytics for full visibility.
Amplify the power of Agent Management by integrating it with other GivingHub solutions for a fully connected giving ecosystem:
Stop guessing which agent is performing best. When integrated with DonationHub, every dirham collected on a field tablet is instantly tagged with the agent’s ID and synchronized with your central financial dashboard. You get a live leaderboard of fundraising performance, allowing you to incentivize top performers immediately—not weeks later.
Empower your agents with knowledge. When connected to the CRM, a field agent isn’t just asking a stranger for money. If a donor provides their mobile number, the agent can see (permissions permitting) that this donor supported the “Water Well” project last year. This allows the agent to thank them personally and suggest a relevant new donation, turning a cold pitch into a warm conversation.
You can view your entire fleet of agents on an interactive map in real-time. The system also supports Geo-Fencing, allowing you to assign agents to specific zones (e.g., a specific mall or district). If an agent leaves their assigned area during work hours, the system triggers an instant alert to the supervisor.
Our module allows you to set custom Commission Structures (e.g., flat rates or percentages based on donation volume). The system tracks every donation collected by an agent and calculates their payout automatically at the end of the month, providing a transparent report for both HR and the agent.
When an agent processes a donation on their device, it is instantly recorded in DonationHub and tagged with that agent’s ID. This allows you to see exactly how much revenue each specific agent is generating in real-time, linking field activity directly to financial results.
Agents can continue to log attendance and process certain transaction types even without a signal. The data is encrypted and stored locally on the device, then automatically synced to the central dashboard the moment connectivity is restored.
Unify all your donations, track them in real time, and maximize your impact — all from one secure platform.
30 minutes that can transform your fundraising.
Book a live, interactive session with a Giving Hub expert — tailored to your organization’s goals.
